We know that once you’ve started a claim, you might have some questions about how things are going or what happens next. We’ve answered our most frequently asked questions below – but if you still need help then don’t hesitate to get in touch with your Writefully Yours adviser who’ll be happy to help.
Once we’ve got all your signed documents back along with any additional information you can provide, we’ll submit your claim to the lender/bank. We’ll let you know once this is done. Once it’s lodged, they have eight weeks to get back to us.
Each claim varies depending on the lender/bank, so we can advise you a likely time based on your own circumstances.
Every case is different and the payout time will vary depending on when you took out the loan or credit card, opened or upgraded the bank account, what paperwork you have and how quickly the lender/bank or insurance provider replies.